Privacy Policy

Information We Collect

We collect what you send when you contact us: name, email, phone, company, and whatever else you put in your message. If you call or text, we may keep the number and what we discussed. When you become a client, we also handle the account access, content, and billing details needed to deliver your project.

When you browse the site, our host may log basic technical info like IP address, browser, device, referring page, and pages viewed. We do not run third-party analytics or ad trackers here.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide quotes or project support
• Deliver and manage the services you request
• Communicate about your account, project status, or billing
• Maintain, secure, and improve our website and infrastructure
• Comply with legal obligations

We do not sell or rent your personal information, and we do not share it with third parties for their own marketing.

SMS and Text Messaging

If you text us or opt in to receive text messages, we collect your mobile number and the content of our messages so we can provide support, send estimates and quotes, share project updates, and schedule work.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from every category of sharing described in this policy and will not be shared with any third parties. Information may be shared only with service providers that help us deliver messages (for example, our phone carrier or messaging platform), and only to send the messages you asked for.

You can opt out at any time by replying STOP. Reply HELP for help. See the SMS section of our Terms of Service for full messaging terms.

Cookies and Similar Technologies

Our website may use essential cookies or similar technologies required for security, load balancing, and basic site functionality through our hosting and content delivery providers. We do not use cookies for targeted advertising. See our Cookie Policy for details. You can control cookies through your browser settings, though disabling essential cookies may affect site performance.

Third-Party Service Providers

We use trusted third parties to operate our business, including website hosting, email, and infrastructure providers. These providers process data only as needed to perform services on our behalf and are expected to protect your information under appropriate agreements.

Data Retention

We retain personal information only as long as needed to fulfill the purposes described in this policy, manage client relationships, resolve disputes, and meet legal or accounting requirements. When information is no longer needed, we delete or anonymize it where reasonably possible.

Your Rights and Choices

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, or to object to certain processing. To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe.

Children's Privacy

Our services are directed at businesses and are not intended for individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or how we handle your data, contact us at:

• Email: hello@redkleetweb.com
• Phone or text: (706) 939-7377

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